Shipping

We strive to deliver your package within 5 days after you receive a confirmation of your order.  We deliver to all residential addresses in Malta and Gozo. 

Free delivery service applies on all orders over €50 in Malta.  For orders below €50 shipping to residential addresses in Malta is €5.00 and FREE for Gozo.

For delivery to other destinations, please drop us a line and we will look into whether we are able to help.

Collection

You may choose to pick up your online order.  To do so, select the ‘Pick-Up’ option at check out.  We will then contact you via e-mail with the pick-up address.  Please note that pick-up address is in Gozo.

We hope that you are happy with your order.  However, if you need to return an item we are happy to offer a refund or exchange, subject to the following conditions.

• To be eligible for a return, your item must be unused, in the same condition that you received it, including all original packaging and tags.  Clothes that have been worn, or have had their tags removed may not be returned.
• Items must be returned back to us within 15 days.  Any items returned to us after the 15 day period will not be accepted. We recommend using a tracked service when returning your goods.
• Contact our customer services team by email on petitemarieboutique@gmail.com to notify us that you want to return an item, and whether you would like a refund or an exchange.  If you would like an exchange, please inform us of the replacement items that are required.
• Only regular priced items may be refunded. Sale items cannot be refunded.

• You are responsible for cost and risk of loss or damage when returning goods. You can post your item or contact us to arrange a suitable time for you to return it to Petite Marie’s premises.
• Once your return item is received and inspected, we will notify you by email of the approval or rejection of your refund or exchange.  We will refund you as quickly as possible and always within 14 days after we receive your return.  The refund will be made to the same account from which the original payment was made.  In case of an exchange, we will notify you of whether your chosen replacement item is in stock.  Please note that it may take 3-5 days until you receive your refund (depending on your bank).

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.